Digital Lending Partners

In accordance with the Reserve Bank of India’s Guidelines on Digital Lending, this disclosure identifies the Regulated Entity and the Lending Service Providers (LSPs) involved in our digital lending operations.

The PocketBuddy web platform (www.pocketbuddy.in) is the Digital Lending App / Platform (DLA) of Maxemo Capital Services Pvt. Ltd., a Non-Banking Financial Company registered with the Reserve Bank of India (CIN U65999DL2019PTC347499). All lending on this platform is undertaken by Maxemo Capital Services Pvt. Ltd. as the Regulated Entity.

A Lending Service Provider is an agent engaged by the Regulated Entity to carry out one or more of its lending functions (such as customer acquisition, underwriting support, servicing, or collection) on its behalf. The LSPs engaged in connection with this platform are listed below.

This list is maintained by Maxemo Capital Services Pvt. Ltd. and updated as and when LSPs are engaged or disengaged.

Details of any recovery agents authorised to contact you, where applicable, will be communicated to you at the time of recovery in accordance with RBI guidelines and our Fair Practice Code.

For any concern relating to this platform, our LSPs, or recovery practices, you may contact our Grievance Redressal Officer (Digital Lending) at nodalofficer@maxemocapital.com or +91 9999999999. The full escalation matrix, including the RBI Ombudsman, is set out in our Grievance Redressal page.

• Regulated Entity: Maxemo Capital Services Pvt. Ltd. (CIN U65999DL2019PTC347499);
• Registered address: 1102-A, 11th Floor, D-Mall, Netaji Subhash Place, Pitampura, Delhi - 110034;
• RBI Complaint Management System (CMS): cms.rbi.org.in · RBI Contact Centre: 14448.